Get some examples of méticos for development teams Metrics are important points in IT management because they make possible goal setting and team analysis from a more comprehensive point of view. In addition to IT metrics, which evaluate the performance…
Key Performance Indicator (KPI) Performance indicators are part of the day-to-day business of various companies that need to measure results. Also called KPIs, the corporate environment metrics provide an opportunity for managers to more accurately look at business problems and…
Real-time analytics help you make decisions faster, more accurately and more effectively than those made randomly or based on obsolete data. However, real-time analysis requires accessible, easily viewable and understandable data. One way to do this is to use Dashboards…
Tips to reduce IT costs With the current economic downturn in Brazil, reducing IT costs without decreasing the level of service, and thus the quality of the final product, is no easy task. However, it is possible to maintain the…
Availability and capacity report With the increasing advancement of technology, organizations and society itself becomes increasingly more dependent on IT. Downtime in IT services may generate serious consequences for companies, with a severe financial impact. An event like this makes…
The use of KPIs to monitor the performance of the company’s activities is essential to achieve better results. All managers need to measure performance to achieve the goals set by the organizations’ boards. However, the doubt about what indicators are…
The use of indicators is appointed by several managers as a means to make business more effective and to optimize internal policies. In this regard, the IT department may use this strategy to improve its performance, track internal problems and…
All you need to know about KPIs and measurement of metrics Monitoring the performance of an organization is not an easy process. The larger the company and the number of stakeholders involved, the more difficult it is to measure the…
TCO – Total Cost of Ownership TCO – Total Cost of Ownership is the valuation method of direct and indirect costs of a product to quantify its real value, such as software and hardware, and everything that is required to…
Discover the main services of Amazon AWS (Web Services) The use of cloud computing is consolidated in several companies as a powerful ally to streamline responses to several market demands. In order to make this usage with agility and high…
Learn about the main services of Cloud Computing We have heard a lot that cloud computing is the future and that in a few years people will not spend money in proprietary computing resources. They will contract cloud services to…
MySQL Database, why managing it? In the corporate world, information is an asset that becomes more valuable every day. Information represents power — in the sense of competitive advantage — and the companies that have the know-how to organize data…
Management of IT services: How can the best practices advocated by ITIL improve the delivery of IT services? According to data from Gartner, 80% of the causes of downtime in IT services arise from the following problems in the operation…
Spin Selling applied to the B2B market The sales area, despite the large amount of professionals in the market, still has many opportunities to grow in Brazil. The GAP between salespeople that close deals and those who fail during the…
Speeding up decision-making through reliable information, following up whether the expected result is being achieved, anticipating problems and optimizing the operation is quite a lot, is it not? And this is just part of the routine of a good manager…
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