In 2010, TNG adopted the OpMon platform, from the Brazilian developer OpServices. This decision came from a need for proactive management of incidents of the IT environment so that periods of unscheduled downtime of their critical systems could be reduced as well as the downtime of the communication structure of their 174 stores scattered throughout Brazil. Know more.
Case Unimed Curitiba
OpMon was implemented to monitor the IT services that operate the critical business processes of Unimed Curitiba. Among them, the system authorizing procedures, receipt of electronic bills, invoicing processing, and collection.Know more.
Case AES Sul
AES Sul, electric power distributor to 118 cities in Rio Grande do Sul, reached a result very expressive as a result of the implementation of OpMon system, by OpServices, to monitor the availability of its services. The company, which belongs to AES Brasil Group, recorded a drop of 50% in the number of monthly incidents. Because of that, the project started in November, 2011 and performed in two stages, will be enhanced this year focused on mobility, to allow the monitoring through cell phones and tablets. know more.
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