With the slowdown in the global economy in recent years, it has become common practice to reduce the investment in certain areas and downsize some fixed costs. To work more productively and with less resources became a common discourse among most business decision makers. The IT department is not exempt from this trend and, despite investments in the area being increasing year by year, the demand has also increased.
But is it really possible to reconcile increased productivity while reducing costs?
It is quite a difficult task, especially in already lean structures. IT managers should keep in mind that a correct resource planning is vital to create a growth strategy that avoids waste of resources. Working with a monitoring solution that provides reports with graphs to forecast future capacity is a good start, both in the diagnosis of idle capacity as in the diagnosis of breakdowns that will bring problems in production or service to customers.
OpServices has been, for some time, providing this type of resource by management solution of IT infrastructure and business processes called OpMon. The role of capacity planning allows IT to always make available adequate infrastructure to strategic areas of the company. Besides, OpMon generates other reports that provide information to apply contingencies based on the graphs that can be displayed in dashboard format in LCD screens scattered throughout the company. Many of our customers use these screens to make decisions expeditiously, thus anticipating the problems.
Anticipation of the problems is the best way to reduce costs. Thus, it is possible to differentiate from competitors and provide a more efficient service for both the domestic public and the final consumer.