20 Reasons to choose OpMon as your IT management solution

Por: Pedro César Tebaldi Gomes em 20.03.2015

Your IT on autopilot! Real-time IT Monitoring

OpMon is a tested software which was approved by several medium and large organizations all over Brazil. It monitors and manages complex infrastructures, besides generating indicators on Business and IT. To explain the main advantages of this 10-year solution, we have selected 20 reasons to choose OpMon as your IT monitoring solution:

 

OpMon: Gerencimanto de TI e Processos de Negócios

 
 
01. EXPERIENCE
OpServices is the most experienced IT Management Company in Brazil. OpMon solution was developed more than 10 years ago to manage infrastructure, applications and business of midsize and large enterprises.

 
02. SUPPORT
Professionals whose knowledge level is far higher than the market average.

 
03. KNOWLEDGE BASE
Access to tutorials, videos, FAQs and HOWTOs through the knowledge base available to the public through the portal http://kb.opservices.com.br.

 
04. FILTERS AND SHORTCUTS
Filters and customizable shortcuts to facilitate and make every day IT operation a lot faster.

 
05. OPMON DASHBOARDS
The best dashboards builder in the market. There is no competitor with so many features and facilities of use for creating dashboards (interactive and dynamic) that present online indicators (in real time) in the IT and business organizations areas.

 
06. SCALABILITY
Robust product to support the monitoring of complex infrastructures. For some clients, for example, we monitor more than 25,000 indicators with high performance.

 
07. CLUSTER INSTALLATION
Possibility of cluster installation for OpMon parallelization, ensuring maximum availability.

 
08. REAL-TIME GRAPHICS
Free application for viewing and monitoring dashboards through tablets.

 
09. MOBILITY
OpMon offers real-time graphics and real records, with no summarized data.

 
10. SERVICE DESK INTEGRATION
Possibility of integrating web services with different Service Desk tools for automatically opining calls for critical events on OpMon. This allows you to define the controller to solve problems according to the device or attribute type.

 
11. INDICATORS
Customizable KPI dashboards of market solutions such as Service Desk, Oracle database, and SAP, for example.

 
12. SMS AND EMAIL ALERTS
Automatically send SMS or emails to the person responsible for the area where the incidents occurred.

 
13. REPORT SCHEDULING
Automatic scheduling and issuance of OpMon reports to selected users’ email.

 
14. SERVICES CATALOG
Services catalog with the possibility to map all the logical installations to deliver a service.. Installations can be arranged in a serial, hierarchical, parallel/contingent way, including with interdependencies among services. It allows finding out the root of the problems and the affected users.

 
15. SLM / GNS
Service Level Management with availability of calculation using the ITIL methodology. The calculation considers all dependencies, contingencies and interrelationships mapped in the service catalog to check availability.

 
16. NETWORK TRAFFIC ANALYSIS
Module for network traffic analysis on OpMon with detection of which protocols consume the most data on the network as well as the traffic origin and destination.

 
17. USER EXPERIENCE
Module for building robots that simulate user routines using applications. Graphic and intuitive interface for building robots without the need for programming.

 
18. CAPACITY AND PERFORMANCE
Capacity and performance reports that allow the future projection of resource depletion based on historical data.

 
19. DISCOVERY
Automatic discovery of devices to be monitored in the network, optimizing monitoring configuration and automatic creation of network topology.

 
20. TREND LINES
Monitoring through trend lines (baseline) using the complex forecast algorithm (Holt Winters) to create a dynamic prediction of expected maximum and minimum limits, based on historical behavior.

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