The world has changed radically since the term ‘Chief Information Officer – CIO’ was coined in the late 80s. The Chief Information Officers of today must, increasingly, keeping his pace for professional growth so that they can keep up with the increase in the value of information for people and organizations.
More than just a technology guru, as in the past decades, the CIO of the future needs to be part of the business strategy, helping the company reach its goals through the tools and services that he knows better than anyone.
Meet the CIO profile that the market will seek in the coming years:
Gone are the days when IT professionals were using jargon to keep their decision-making power, only because the other people couldn’t argue with them. The CIO that the market will seek in the coming years needs to know about not only the language of technology, but also the language of business.
With that, he can have a better contact with clients, prospects and employees in order to ensure that the projects, processes and other information technology initiatives get the necessary attention and can be implemented successfully. Much more than having the technical knowledge, the CIO needs to know about managing people to get from them as much as possible, besides knowing how to make quick decisions from problems with different solutions.
Keeping an eye on ROI
The return on investment is one of the most important metrics for any Manager of any business, and with the CIO it could not be different.
Over the next few years, the market expects these professionals to know how to justify resource allocation in software and hardware infrastructure and, for that, you need to know how these decisions will benefit the business, whether in increased revenue, client loyalty, reduced costs, improves productivity, among others.
The world is digital
The e-commerce growth and the use of social networks in recent years show that consumers no longer behave as they used to.
Therefore, companies in search of qualified CIOs who can face the challenges of the future will look to their knowledge and skills related to the web, which is where people and organizations are spending most of their time.
The ideal CIO will be responsible for managing his team through the solutions that ensure a strong presence of the company on the internet, allowing clients to feel satisfied with the products and services offered by this channel.
Organizations and their managers are being increasingly pressured by investors and by the society to obtain best results using the least amount of resources possible.
With that in mind, the market also expects the CIO to be able to monitor and evaluate the performance of systems used in the company so that it is possible to meet the demands in the short, medium and long-term businesses.
End of timeless projects
In IT departments, stories abound of several companies that contracted systems that took years to be implemented or even came to be implemented and were abandoned along the way. This type of project is no longer being accepted by organizations and one of the roles of the CIO in the coming years is to put an end to this culture. The fulfillment of deliveries will be a much higher demand from the professionals who must ensure internal deliveries and supplies of outsourced services.
From a scenario in which employees remain less and less time within an organization, the CIO needs to use management systems with shorter learning curves. Staff turnover prevents the adoption of long-term solution implementation. Instead of boring and bureaucratic software that most people have goose bumps just by thinking about it, business management systems now serve as major allies to support business and people in their daily lives.
Therefore, the ideal CIO for the market is the one that will ensure the implementation of systems aligned with the best market practices, among them the file storage in the cloud, access from mobile devices and the use of friendlier interfaces.