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IT focused articles. Click above and read more.

it outsourcing

IT Outsourcing: Understand when it’s worth doing it

| Infraestrutura de TI, IT Management | No Comments

IT outsourcing is a subject that is in great evidence in the market. It involves hiring a technology service provider — such as Service Desk, NOC (Network Operations Center) or a system developer, for example — which shall handle a…


11 ITIL KPIs for Availability Management

| IT Management | No Comments

The use of KPIs to monitor the performance of the company’s activities is essential to achieve better results. All managers need to measure performance to achieve the goals set by the organizations’ boards. However, the doubt about what indicators are…

What is IOBVD - Infrastructure Business Value Dashboards

Understand what IOBVD is

| Infraestrutura de TI, IT Management | No Comments

The competitiveness of the market today requires that each investment is justified and measured, since having information about the business allows you to pursue the strategies and the competitive advantages for companies. However, not all areas of an organization can…