Learn what the benefits and the main vantages of customized solutions
As companies gain market share, it is natural that they start to increasingly depend on complex systems and processes in order to maintain competitiveness against their main competitors. In this scenario, information technology managers must strive to deliver solutions that enable the achievement of business objectives, but without requiring high investments.
The decision between “shelf” software on one side and customized solutions on the other is one of the most recurrent one among professionals, who need to understand the impacts of the choice in their operations before moving on. In this decision there is no right or wrong choices and this decision will depend on several factors that will lead you to choose one of the options. In this article, we will focus on the benefits of the customized solutions compared to the solutions available on the market.
Customization and personalization
Much of the shelf software offered in the market is not able to meet some company specificities. Although some offer adaptation options, each company has its own culture and way of dealing with processes and projects. Thus, a customized solution may accommodate even the most precise details of your way to do business, ensuring higher performance and user satisfaction.
User experience
Even more accepted software in the market may face obstacles when it comes to dissemination throughout the company. When deploying a customized solution, however, your company can engage users during the period of development, ensuring that the tool is able to meet the needs of everyday life.
An integrated whole
The customized solutions also come out ahead when it comes to integration with existing systems in your company.
By hiring a tool oriented towards your needs, it can be designed with all the necessary applications for the information to be always end-to-end reliable and integrated. This avoids the recurring conflicts between software that does not “communicate” and therefore provides resource savings with adjustments and changes to existing systems.
Always near
Another advantage is the proximity to the partner who provides the solution. The customized solutions guarantee a direct contact with the developer team for possible faults to be quickly corrected and the system to be always available. On the other hand, when a company buys a shelf software, it will be more difficult to get in touch with the developers, as they usually are market giants that have thousands of customers equal to you.
New perspectives
When choosing a custom solution, another great advantage for your business is the chance to participate from the beginning of the project design to delivery of the final product. This provides valuable insights for your business to identify and implement improvements in designs and processes, seeking competitive advantages, and not being restricted to a specification of software that often uses industry standards. If you need systems and tools that can support the decision making of your company, be sure to take into account hiring a custom solution. Only then it will be possible to escape from the clichés of the market to seek greater efficiency in operations and hence more positive results.
This article sought to highlight only the benefits of customized, or partially customized solutions compared to the solutions available on the market, which are focused on scale. Therefore, there is no better or worse option. If you are looking for a solution and are in doubt about which option to choose, evaluate the pros and cons based on your environment. The choice should be the one that presents the best cost-benefit relationship.
